Jindal Naturecare Limited is dedicated to ensure that you are truly satisfied with your purchase. If there is cause of complaint, please read our cancellation, return, and refund policy to facilitate a smooth resolution to the problem.
Cancellation of Orders by Buyer
Cancellations are allowed upon request without asking any question with refund of full amount paid by the customer only if the product is not shipped from our warehouse.
Please contact our Customer Care team immediately at +91-80-23717777 or email us at email@example.com to assist you in cancellation of the order.
Order Cancellation by Jindal Naturecare Limited
In rare situations, Jindal Naturecare Limited can also raise an order cancellation request without giving any reason whatsoever.
Return/ Replacement request for any Order should be submitted within 3 days of receiving the Product.
Refund or Replacement will be initiated only upon receiving of the product.
- Refund Claim: Payment will be refunded within 10 working days upon receipt of the products.
- Replacement Claim: In case of complaints regarding products the customer has to notify the same to customer care centre at 08022371777 – 3 or email us at firstname.lastname@example.org. The product will be replaced with no additional cost upon fulfilling below mentioned terms.
Replacement will depend upon the availability of the product.
In case the product is damaged in your possession, Jindal Naturecare Limited is not liable to refund /replace the value of the product.
The tags on the product should be intact.
The item needs to be returned along with the original packaging.
Return Package should have the original Price tag and Packaging slip.
Few products are Non-Returnable. Please refer to the product page for further reference.
In case of multiple items ordered, buyer can request for partial return/replacement of items.
In some cases where we are unable to process a replacement for any reason whatsoever, a refund will be given.
Shipment charges for return/replacement will be borne by the buyer.
Courier / postage charges will not be refunded in case of the product is returned and refund is desired.
Order return/replacement request to be sent to email@example.com and the product to be sent to.
Jindal Naturecare Limited
Bengaluru - 560073